With over 21 years of experience, Fidelity is a leader in the payment industry. We are most proud of our consistent honesty, integrity, and communication with our merchants. Businesses entrust us with their payment processing, and we take that responsibility very seriously.
Our dedicated customer support team, innovative technology, and industry knowledge and experience are what separate’s Fidelity from the other providers. This explains our high 98.4% merchant retention rate. Compare that to the rest of the industry, whose retention rate lies around 75%.
To the public, we sell credit card processing but to our tens of thousands of clients we are better known as problem solvers, payment experts and trusted advisers. We've created seamless sales process based on a proven formula that works. If you are considering a career in electronic payment processing, Fidelity will give you the tools to succeed.
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